Privacy Policy

1. Who We Are

Vijend Haïti is a non-profit organization dedicated to empowering communities in Haiti through sustainable development, education, and humanitarian support. References to "we," "us," or "our" in this policy refer to Vijend Haïti.

For questions about this policy or how we handle your data, contact us at: info@vijendhaiti.org

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily give us when you:

• Make a donation — name, email address, billing address, and payment information (processed securely by our payment provider; we do not store your card details)
• Sign up for our newsletter — your email address and name
• Submit a contact form — name, email address, and the content of your message
• Apply to volunteer — name, contact details, skills, and availability
• Engage with us on social media — any information visible on your public profile

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location (country/city level)
• Browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Device type (mobile, desktop, tablet)

This data is collected using cookies and similar tracking technologies (see Section 6).

2.3 Payment Information

All donation payments are processed by our third-party payment provider (e.g., Zeffy, Stripe, or PayPal). We never see or store your full card number, CVV, or sensitive payment details. These providers have their own privacy policies and security certifications.

3. How We Use Your Information

We use the information we collect to:

• Process your donations and send donation receipts and tax acknowledgment letters
• Send you newsletters, program updates, and organizational news (only if you subscribed)
• Respond to your inquiries, questions, or volunteer applications
• Improve our website, content, and outreach efforts through analytics
• Comply with legal obligations (e.g., financial reporting, tax filings)
• Detect and prevent fraud or unauthorized activity

We will never use your information to send unsolicited commercial marketing unrelated to our mission.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:

• Service providers: Third-party vendors who help us operate our website, process payments, or send emails (e.g., Mailchimp, Zeffy, Google Analytics). These providers are contractually bound to use your data only to perform services for us.
• Legal requirements: If required by law, court order, or government authority, we may disclose information as legally obligated.
• Protection of rights: If necessary to protect the safety, rights, or property of Vijend Haïti, our staff, or the public.
• Organizational transfers: If our organization merges with or transfers operations to another entity, your data may be transferred — you will be notified.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law:

• Donation records: Retained for 7 years for tax and legal compliance purposes
• Newsletter subscribers: Until you unsubscribe
• Contact form submissions: Up to 2 years
• Website analytics: Typically 26 months (anonymized)

Upon request, we will delete your personal information unless we are legally required to retain it.

6. Cookies & Tracking

Our website may use cookies — small text files stored on your device — for the following purposes:

• Essential cookies: Required for the website to function (e.g., form submissions, security)
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use advertising or tracking cookies for third-party marketing.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data ("right to be forgotten")
• Opt-out: Unsubscribe from our newsletters at any time using the unsubscribe link in any email
• Data portability: Request your data in a portable format
• Objection: Object to certain types of processing (e.g., direct marketing)

To exercise any of these rights, contact us at info@vijendhaiti.org. We will respond within 30 days.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These include:

• SSL/TLS encryption for all data transmitted on our website
• Secure, limited access to personal data by authorized staff only
• Use of PCI-compliant payment processors for all financial transactions

No method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., our Facebook page, partner organizations). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party site you visit.

11. International Users

Vijend Haïti operates primarily in Haiti and the United States. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, your information may be transferred to and processed in countries with different data protection standards. By using our website, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page. Significant changes will be announced on our website or by email. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: